Information we process
Marketplace use may involve account identifiers, contact information, delivery information, order and transaction records, seller information, support communications and technical/security information required to operate the service.
Why we use information
We use information to provide marketplace services, process and fulfil orders, provide customer support, prevent fraud, maintain security, comply with legal obligations and improve service quality.
Payments and service providers
Payment and fulfilment information may be shared with authorised payment processors, financial institutions, delivery providers and other service providers where necessary to complete a transaction or provide the service.
Your choices and enquiries
You may contact OVIA about marketplace privacy questions, correction requests or other applicable data-protection rights. Some records may need to be retained for legal, security, accounting or dispute purposes.
Security
OVIA applies administrative and technical controls intended to protect marketplace information. Customers should also protect account credentials and never disclose passwords or one-time security codes.